Can I use smilies, emoticons, text abbreviations, or other email inserts?
Yes, if you want to. You may find these helpful in expressing yourself. But if you don’t like using such inserts, don’t use them. If you want to use different colours or pictures to express yourself, you can do this. Some people like to attach poems or sayings that have personal meaning. Again, no need to do so! It is fine to just send plain text. Please note that it is not acceptable to send viruses. If you do, your mails will be blocked by your counsellor’s virus protector.
