Can I use QuickTime or Windows Media Player to view the events?
No, you may only view these videos using Real Player from Real Networks. Click here to download the necessary video player if you do not currently have it on your computer. How do I find the transcript and biographical features included? After you have purchased a conversation you will have access to a page that lists the interview chapters, time frame, and synopsis. In the upper right-hand corner of this page there is a box marked, Additional Features that has links to the transcript and the biographical features. Please note that if this box has not been placed on the page the transcript and biographical features are unavailable, i.e.”Martin Scorsese: A Conversation.” What is the refund policy for Critic’s Choice Events? Critic’s Choice Events are non-refundable. If you encounter problems accessing this product, please e-mail customer service at critics@nytimes.com How long will I be able to access a Critic’s Choice Event that I have purchased? You can access your Critic’s Choice Eve
