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Can I use ProFM Helpdesk for tracking issues on an IT system?

April 26, 2017helpdesk profm system

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Can I use ProFM Helpdesk for tracking issues on an IT system?

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Yes, it is possible. Our web based helpdesk solution is fully able to handle the issues of an IT system. It is supported to track the whole communication between the client and service provider, and all trouble tickets get unique identifiers.