Can I use Microsoft DUN as an alternative to the AT&T Business Internet Services Internet access software?
Yes, however only the AT&T Business Internet Services Internet access software is supported by the BIS helpdesk. Return to Top • What are the password guidelines? Passwords must be 5 to 8 alphanumeric characters, beginning with an alphabetic character. Your new password must be different from your 3 previous passwords. Return to Top • How do I get help if I need technical assistance or have questions? Contact the Helpdesk at 1-800-556-3744 or process your trouble on-line. Return to Top • Will my billing change? No, your current rate plan will remain the same; however, your invoice will have a new look. Note that during the migration period you will receive bills from both the old and new services. Return to Top • How can I order more user IDs for my account? As a CPOC, you may order online at URL www.att.com/globalnetwork/support, additional userIDs for this service. Important Notification to CPOC’s with a vanity domain e-mail address, i.e. “mycompany.com”: All of your users on the AT&
