Can I use American Dental Plan in another state or with a dentist “out of network?
American Dental Plan is only available in Arizona with those dentists who have signed a contractual agreement. Only those dentists listed will provide dental services in accordance with the most recent fee schedule. There is no reimbursement from the Plan for using “out of network” dentists. • How can I change to a different dentist? If you decide to change to a different general dentist, for any reason, just call our customer service department (602) 265-6677 and obtain a new sticker for the back of your ID card and have your name placed on the office roster. It is not necessary to obtain a referral from a general dentist in order to see a specialist on our dental plan. • I haven’t used my dental plan membership, can I get a refund? Once you join American Dental Plan, membership benefits are available for an entire year. You may assign your benefits to another person, and they may continue to use the dental plan for the remainder of the membership period, but there are no refunds. • W
