Can I use a third party database management program to manipulate the databases?
The HELP!Desk for Windows program uses dBASE III+ compatible databases. These databases can be accessed by most database management software programs, but you should use copies of the databases. Many programs, such as dBASE IV and Microsoft Access, alter the structure of the files and would prevent HELP!Desk from running. Please note the database file names, relations and structures can be found in the HELP!Desk Administrator’s Guide.