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Can I use a different softphone to make calls on my PcPhoneLink account?

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Aside from an unlocked Xten Client, no. X-Pro being the alternative client to be configured to work with our service. Calling between X-Lite Softphone with X-Pro BE with G723 When calling an X-Lite softphone with G723, the end user at the X-lite side will not hear your voice, since the X-Lite client does not have this compression, and the X-Pro BE may be in a Dial-up environment. To remedy this issue, either the other party upgrades to X-Pro BE, or the originator of the call has better bandwidth and can use a higher codec. An attempt to use iLBC and GSM may be made in low-bandwidth situations, however it very much depends on the connection speed, thus your results may vary.

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