Can I transfer my telephone number to Protocall?
In many cases you can transfer your existing phone number to Protocall. If your number is eligible for transfer you will need to fill out a “Letter of Authorization” document. This Letter of Authorization gives Protocall permission to transfer your telephone number from your existing phone company to us. After we receive your paperwork, it can take 545 business days to have your number transferred depending on the losing carrier. It is not necessary to contact your current phone company to disconnect your service as this will occur when your phone number has been transferred to Protocall. Of course, you will be able to use Protocall phone service with the temporary phone number we have assigned to you until the transfer occurs. There are instances where Protocall cannot transfer your telephone number, generally, this is because we have not added your area code or exchange yet. This situation is changing rapidly as our carrier is adding new area codes on a regular basis.
