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Can I transfer my Packeteer support entitlements to Blue Coat support provider partner?

April 26, 2017entitlements packeteer partner Provider support transfer

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Can I transfer my Packeteer support entitlements to Blue Coat support provider partner?

1 Answer

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• For “continuing” products, at renewal, customers may opt to transfer their support entitlements to a Blue Coat support provider partner only if that partner is BlueTouchTM certified. Customers with contracts for products that are End-Of-Sale may not transfer support entitlements.