Can I “tak” to callers using STAC IP?
No. If you use STAC IP for caller management, the control surface is necessary in order to speak with callers during screening. By associating a STAC IP session with a specific control surface, you can select lines onscreen, and route the call to the surface’s handset, whether or not the surface has a sidecar. And if you connect a headset to the control surface, you can hide the surface itself and handle all line selection from the STAC IP screen.
