Can I switch from Digital Phone Local to standard Digital Phone service if I wanted to?
Yes. You can change your service from one to the other once per year at no extra charge. Any additional requests to change service again within a year’s time frame is a charge of $24.95. Back to top • What if I have a problem? For a problem with your bill or service, call Time Warner Cable at 210-244-0500. If your concern is not resolved, ask to speak with a supervisor. Back to top • What if my service is changed without my permission? This is called “Slamming”, and it’s illegal. If your local, in-state, or long distance service is switched without your permission, contact the Texas PUC at 800- 870-1006, or call the FCC at 1-888-225-5322 or go to www.fcc.gov. Back to top • Is there a phone number I can call to learn more about my Digital Phone Local service? You can call 210-244-0500 for answers to your questions.