Can I submit physical evidence for TDS to consider for example, a section of carpet or section of a damaged worktop?
We are only able to consider documentary evidence (including photographs and video) in our adjudications. In our experience, physical evidence is of limited use in substantiating or defending a claim. It does not allow the adjudicator to assess any deterioration in an items condition between the start and end of a tenancy, in the same way that a comparison between check in and check out inventories can do. You may however wish to submit a professional report from a suitably qualified person who can give an opinion to support your claim.
