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Can I still transfer to AlphaCall even if my ISP is not participating in the ADSL transfer process?

April 26, 2017ADSL AlphaCall ISP process transfer

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Can I still transfer to AlphaCall even if my ISP is not participating in the ADSL transfer process?

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Yes. Just as you have always been able to do, you can disconnect from your current ISP and move to us. However, we cannot provide the benefits of the ADSL transfer process, meaning you will be charged full price for a re-connection fee, and there is no guarantee of ADSL port availability.