Can I still have a static IP address if I have to use PPPoE?
Absolutely. If you are a new customer, you will get a new static IP address. If you are a current customer, changing to PPPoE for any reason, you will keep your static IP address. • How do I configure my Windows XP box for PPPoE? http://support.microsoft.com/default.aspx?scid=kb;en-us;283070&sd=tech • When will you offer the new 3Mbps x 384Kbps service? This service is available now for qualified users. Please contact us directly to see if your connection qualifies. • Do you block any ports No, we do not block any ports. • What is the upload and download speed of your service Please refer to our services list. • Why is there a difference in price between the business and residential service? This is a good question since the bandwidth is the same. The business account comes with more static IP’s, as many as you can reasonably justify. In addition, business customer with critical needs are more likely to get calls returned off-hours. • Are email accounts included? Yes, the details of th