Can I setup an email address to receive emails from visitors when no operators are available?
Yes, Live Support Chat incorporates a complete offline messaging system. The person leaves a message for anyone, your department, where you specifically, the Chat System will deliver the message both via Email and also by placing a message with in the server. top Do visitors have to download anything? No, Live Support Chat does not require any downloads, plug-ins, or applets. The Live Support Chat is HTML based.