Can I set-up a “Master Account” to manage multiple utility accounts?
Yes. Below are the steps to set-up a master account: 1. Sign-on to your utility account through “Online Bill Pay” using your current Account ID (utility account # & PIN). 2. Click on “Master Account Maintenance” menu option 3. Click on “Create Master Account” menu option 4. On the “Create Consolidated Account” page enter the information into the fields: 1. Consolidated Account Name: This will be the name of the master account. Once the account is created, this is the name that will be used to log-on to the Consolidated Account to see all the accounts attached (i.e. JOHNDOE). Use only upper or lower case and do not use spaces. 2. Password: Enter the password for the conslidated/master account 3. Reminder Phrase: If you forget your password, this phrase is designed to remind you of your password 4. E-Mail Address: Enter the e-mail address of the consolidated account. This is the e-mail that the verification will go to. 5. Confirm E-Mail Address: Re-enter the e-mail address 6. Once all fi
