Can I send replies to encrypted email messages from Blue Cross Blue Shield of Massachusetts?
Yes, anyone who receives an encrypted email from Blue Cross Blue Shield of Massachusetts will be able to send an encrypted reply to the original sender. How do I view an encrypted email message? When you receive a notice that a secure message is available, the notification will include an attachment/link. The first time you access the secure email delivery site by clicking on the link, you will be prompted to enter your username (your email address by default), create a password, and verify it. Going forward, you will need to enter this password each time you access the site to view and reply to email. What if I forget my password? In the event that a password is forgotten or compromised, you can use the password reset link on the login page. Can I reply to an encrypted email? Yes, if you receive an encrypted email from Blue Cross Blue Shield of Massachusetts, you will be able to send an encrypted reply to the original sender. Can I send/receive attachments via encrypted email? Yes, yo
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