Can I send my hair replacment unit in for repair?
You can send any brand of hairpiece for repair/remake. In general there are two things we cannot do. We do not offer recoloring and permanent wave (curling). Most other repairs can be done for a $150 flat rate plus shipping. However, the factory does not accept all repairs as some requests involve more labor than a new unit, but for a quarter of the price. In these cases we have to decline your repair request and there are no refunds. All units sent in for repair must be free of glue, tape and adhesive residue and must be shampooed clean, and completely dry.