Can I search any of my claims through ChiroTrack®?
You can search for any of your claims that were sent through the ChiroTrack® system. You will not be able to search for claims that were sent by paper to CNC, such as secondary claims, corrected claims, etc. (Please refer to Question #6) Back To Questions 11. When can we check the status of our files submitted through ChiroTrack®? You should always check the status of a claim file 24 hours after sending the file. The claim file will show “Received”, indicated by a yellow dot, while the claim file is still being reviewed for errors. Once you see “Processed” or “Error” in the status box, then your claim file has been successfully reviewed and you may correct any errors, should you have any. The “Processed” claims are on their way to the insurance companies for adjudication and are not held up by any claims with errors. Back To Questions 12. Will I be able to send claims to CNC using my clearinghouse? No. The ChiroTrack® system was specifically designed to give you the power to view any e