Can I return webstore purchases in a store or concession?
We regret that products purchased through this site cannot be returned to Précis stores or concessions, only to Précis online using the returns slip with your original delivery. All Returns are postage free – we will reimburse postage costs upon receipt of the goods. To return any products to us, please: Complete the bottom section of the delivery note (which comes with your order) and clearly mark whether you would like a refund or exchange. Pack the items back in the parcel along with the slip, attach the pre paid address label and take to a post office. Please remember to retain proof of postage. We do not accept responsibility for parcels lost in transit. If you return all the items we will refund the delivery charge made for your original order. All returned orders must include any free or promotional products that were sent as part of the order.
