Can I return items I ordered? Due to the nature of our products, we do not accept returns unless the item was damaged during shipping, in which case, we will replace the damaged item(s).
Q: How can I be notified when new products become available? Customers can sign up for our Free Newsletter either at ArthritisMall.com at the top of every page or at ArthritisCentral.com in the top right section of the homepage. Q: Does ArthritisMall accept checks? Yes. In order to pay by check, please complete your online order using the Pay by Check payment method. You will be given an order number after your sale is complete. Please be sure to include the order number on you check. Paying by check can delay the shipment of your order. Please allow up to 10 additional business days to ship your order. If you do not want to place your order online, you may print out a mail order form and pay by check, money order, or credit card. Q: Can I receive information by mail? Unfortunately, we are not able to mail product information at this time. Detailed information is available on our website, ArthritisMall.com.
Related Questions
- Can I return items I ordered? Due to the nature of our products, we do not accept returns unless the item was damaged during shipping, in which case, we will replace the damaged item(s).
- I received the wrong/damaged items in my package. What is the procedure to return/policy of exchange?
- How do you handle the return of damaged or defected items, and wrong items ordered or shipped?
