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Can I return braille books, large print books, custom-ordered items (such as textbooks), or computer software?

April 26, 2017Books braille Computer items large print Return Software textbooks

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Can I return braille books, large print books, custom-ordered items (such as textbooks), or computer software?

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No. The following items may not be returned for any reason other than defects: • Special-order items, including custom-made books • Large print books (Catalog number prefixes 4-, A-L, F-, L-, J-, L-C, or M-) • Braille books (Catalog number prefix A-B) • APH-DOTS Braille books (Catalog number prefix Q-) • Thermoform Braille books (Catalog number prefix T-) • Software: APH offers free demo versions of our software for you to try. Once you have ordered a full copy of the software, whether a CD or an digital download, the software may not be returned.