Can I reset my phone without access to Cisco CallManager?
A. Yes, you can reset the phone this way. From the phone, enter **#** . For Cisco 7960 and 7940 IP Phones with a firmware release of 7.1(2) or later, complete these steps: • Press either the Services button or the Settings button. • Use the keypad to enter **#**. A. This new behavior allows you to begin a dialing sequence with * or # while the phone is on-hook at the home screen.