Can I request a survey from J.D. Power and Associates or provide my comments for a specific study?
J.D. Power and Associates does not send out surveys upon request. Instead, surveys are mailed to scientifically selected groups of consumers whose names are pulled randomly from data maintained by public sources. The goal is to provide industries with accurate, unbiased information that will ultimately increase customer satisfaction through the “voice of the customer” Information.
Can I request a survey from J.D. Power and Associates or provide my comments for a specific study?