Can I request a reconsidersation of value (ROV)?
Yes. If you believe the appraised property value is inaccurate, you may request a reconsideration. This is done by filling out a reconsideration form and forwarding it along with 1 to 3 comparables. (The form can be found by by clicking on the menu item “Shopping Cart Transactions” found in the left side menu. Then click the blue “Reconsider Value” button.) The request for reconsideration must be submitted within 4 days of receipt of the completed appraisal. You will be able to track the ROV request through our “Order Status ” screen. What if another lender ordered the appraisal? Will you accept it? The spirit of the HVCC is that Direct Mortgage should order the appraisal. However, we will accept appraisals ordered by other lenders (not brokers)on anexception-only basis. There will be an additional fee(s) for transferring an appraisal. Will the appraisal be typed in brokers name or the DMCs name? The appraisal will be in Direct Mortgage’s name. Upon completion of the appraisal, to whom