Can I renew, cancel or amend my mail redirection request while being outside of Canada?
A. If your original redirection request was submitted at a post office, you may ask a friend or family member to complete a Change of Address Notification form on your behalf. To do so, proof of authority to act on behalf of another person and acceptable personal identification are required (see section 5.3 of the ABCs of Mailing chapter). The form may be completed at any post office in Canada. The renewal notification should be completed approximately three (3) days before your Change of Address Notification expires, so that the administrative tasks involved in renewing the service may be completed prior to the expiry date.
