Can I refund a credit card with ProPay?
Refunding, or crediting, a card is a simple thing to do from your ProPay Account. However you need to have enough money in your ProPay Account to cover the amount to be refunded. Refunding a credit or debit-card costs $0.35. If you don’t have enough money in your ProPay Account to cover the refund, you can add funds easily. Just click the Transfer Funds tab and select Add Funds; or use the Process a Credit Card link to add funds from a credit card. A quick note: if you refund a transaction on the same day you entered it (before 2:00 p.m. Mountain Time), the transaction will be voided (erased) and no fees will be charged. You will not be able to refund a pending transaction after the 2:00 p.m. deadline until the transaction settles. Once you have money in your ProPay Account to cover the transaction, you can refund the card. To do so: • Log into your ProPay Account. • Click Completed or Pending (depending on the status of the transaction) under the My Reports heading on the left side of
