Can I refill my EasyPay MetroCard at a station booth or MetroCard Bus or Van or MetroCard Vending Machine?
A. No. You cannot refill an EasyPay MetroCard at a station booth, MetroCard Vending Machine or MetroCard Bus or Van. Q. What happens if I am late with a payment? A. If your payment is not received, a late notice will be sent to you. If payment is not received before a zero balance, your account will be closed. Q. What if I don’t agree with a charge on my statement? A. You must promptly review your statement and notify the Account Service Center at 1-877-323-RIDE (7433) if you have questions regarding any charges. Charges not questioned within 30 days will be deemed valid. Q. Can I change my method of payment? A. Yes. You can switch from check or money order to credit card or electronic debit or vice versa by calling Account Services. Q. Can I go back to the regular Reduced Fare Program at any time? A. You may close an EasyPay MetroCard account at any time and obtain a regular Reduced-Fare MetroCard. Q. What should I do if I change my address? A. EasyPay MetroCard and other notices will
