Can I recommend an organization to receive an award from the Governor’s Quality Award?
No, this process is about continuous improvement to drive performance excellence in organizations. Therefore, the written application is the organization’s response to a set of criteria that covers seven areas: 1) Leadership; 2) Strategic Planning; 3) Customer and Market Focus; 4) Measurement, Analysis and Knowledge Management; 5) Human Resource Focus; 6) Process Management; and 7) Results.
