Can I receive an itemised bill from Discount Dial?
topThe onward international calls will not be itemised on your bill. As your normal telephone provider bills you for the calls, not Discount Dial, all you will be able to see is what your telephone supplier provides you with. We unfortunately cannot supply itemised call lists.Why do I have to press the hash (#) key?topIf you press the hash (#) key after the international number, you just speed up connection as the computer will know you have finished dialing. Do not worry if you forget to press the hash (#) key, a connection will still be established.I have been overcharged by Discount Dial!topDiscount Dial cannot overcharge you. The rates to our access numbers are set by Ofcom, the UK telecommunications regulator. It is common practise for all landline service providers to adhere to the charges set by Ofcom (please see section Can I use Discount Dial from my mobile for mobile users). However, the rates you are actually charged on your bill depend on the prices your service provider ha
