Can I receive a refund for background checks that I purchase but don’t actually run?
Verifications purchased independently (NOT as a part of our pre-configured, pre-defined packages) are eligible for a refund subject to the following rules: All background checks must be run (redeemed) within 60 days of purchase or within 60 days after a Membership Period WHICH WAS PURCHASED AT THE SAME TIME expires (whichever date is later). You may alternately request a refund within that same period for backgorund checks which have not yet been redeemed. All Refunds are subject to a $10.95 service fee. Once the period of redemption/refund has passed, the background check may neither be redeemed nor refunded. Note: All Verifications included in one of our pre-configured, pre-defined packages are NOT eligible for refund as those packages are specially priced and individual package component prices do not exist for those packages.
