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Can I provide new or revised process documentation to the department or Independent External Assessor after I have submitted my licence application and before I receive the report?

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No. As a general rule, any process documentation developed or updated after the licence application has been accepted will not be considered by the IEA. Of course, you will be expected to amend any process documentation that the IEA determines does not meet the minimum standards. Once the amendments are in place you will need to submit changes to your CRO to enable feedback and progression through the assessment phase. You will also need to ensure that staff and management are aware of these changes, that the change is referenced throughout other interrelated process documentation, and that where possible you provide output evidence.

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