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Can I program Unity Voice Mail so that a caller can press 0 (zero) to be transferred to a different extension?

April 26, 2017Caller different mail Press program transferred Unity Voice Zero

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Can I program Unity Voice Mail so that a caller can press 0 (zero) to be transferred to a different extension?

1 Answer

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10 Posted

Yes. By default, in Unity Voice Mail, pressing 0 (zero) transfers the caller to the Unity system. In order to change this default, you must first program a transfer extension.