Can I Move My Exetel ADSL1 Service To Another Location?
• You can apply to move your ADSL1 service to another location at any time using the function provided in the user facilities. • It will take approximately 7 days to move your service. • There is a charge of $100.00 to move the service to another physical line (irrespective of whether that line has the same telephone number or not). • If you move the service during the initial six months contract period an additional charge of $100.00 is made as Telstra deem such a move to be a cancellation of service. • When And How Can I Change Plans? • You can change your plan at any time. • Plan changes come in to effect from the 1st of the following month and you must submit the change request prior to midnight on the last day of the month. • There is a charge of $25.00 for changing your ADSL1 plan to a plan with a different line speed. • There is no charge if your change of plan requires no line speed change. • What Happens At The End Of The Initial Contract Period? • At the end of the initial si
