Can I move from any ISP to AlphaCall?
To be able to transfer under the ADSL transfer process, your current ISP also needs to be a participant in the transfer process, which is administered by Telstra. AlphaCall is a participant, but it will depend on the ISP you are currently connected to. You will need to check with them first before you transfer if you want to take advantage of the lower costs and quicker turnaround.