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Can I make extended payment arrangements for past bills that existed before the Hurricane?

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Can I make extended payment arrangements for past bills that existed before the Hurricane?

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A – Please call us at 1.888.757.6500 to discuss the possibility of making extended payment arrangements. Q – Can I keep my e-mail address and not have an active phone line? A – Yes, you may retain your e-mail address without maintaining telephone service. If you are a BellSouth FastAccess® DSL customer, you have the option of downgrading your service to Dial Up Internet access. Billing must be secured with a credit card. To speak with a representative about changing your FastAccess DSL service to Dial Up Internet Access, call 1.888.321-2375. Q – If I can make local calls, why can’t I also complete long distance calls? A – BellSouth and other providers of telecommunications services are working together to restore service as quickly as possible. Because the damage was so extensive in the impacted areas, either BellSouth or your long distance carrier may have sustained damage to network and switching facilities involved in making local and/or long-distance calls.

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