Can I make a purchase for more than the amount remaining on the smartOne Prepaid Card?
If you wish to use your smartOne Prepaid Card to purchase an item for more than the available balance on the smartOne Prepaid Card, subject to the merchants policy, you may be able to use your smartOne Prepaid Card toward a portion of the purchase price and then use another form of payment to pay the balance of the purchase price. This is called a “split tender” transaction because you would be “splitting” the purchase price between your smartOne Prepaid Card and another form of payment. Before you request a “split tender” transaction, please call Customer Service at 866-770-2170 to confirm the available balance on your smartOne Prepaid Card. Then, you MUST ask the merchant if two forms of payment will be accepted for the purchase you wish to make. If the merchant agrees, first request that the merchant debit or charge a specific dollar amount on the other form of payment (i.e., the purchase price less the available balance on your smartOne Prepaid Card), and then use your smartOne Pre
