Can I have alert calls coming directly to my business rather than to a 24/7 Manned Monitoring Centre?
We have a sophisticated monitoring centre with highly trained operators receiving the alarms raised by the Identicom devices. Our monitoring centre is able to rapidly respond to alerts and keeps full records of all incidents raised. The integrity of this data is such that it can be used as evidence in legal proceedings. We also have direct access into the relevant emergency services, ensuring a fast and appropriate response to any incident.