Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Can I have a refund if my items are damaged or my seller does not send my item to Rinkya?

April 26, 2017damaged items refund rinkya seller send

0

Posted

Can I have a refund if my items are damaged or my seller does not send my item to Rinkya?

1 Answer

0

Posted

There is Postal Insurance which covers lost, stolen or damaged goods in the mail. If your item is ruined, damaged, missing, etc., you must open it in front of a postal worker to make your insurance claim. Rinkya is not responsible for damaged, ruined, missing items. Rinkya will provide you with the necessary information to help with your claim.