Can I have a part run to determine actual cycle time or get a turn key?
Many times they will run an actual part as long as you agree to purchase the machine if the cycle time is below an agreed upon time. Can I see this machine at another customer? There is nothing like looking at something before you buy. Look at the machine, pretend you are the operator and see how easy it is to perform everyday tasks. If you can look to see what they are cutting, look for chip build up that can cause problems. Check if they are using large face mills, which cause the most problems. Penalty clauses- If a salesmen lies to you about delivery to get the sale, or promises a certain cycle time that can’t be achieved, that is going to hurt your business and possibly cause you to lose the contract. Think about a penalty clause, only after you agree on a price and a guaranteed date of delivery, present a penalty clause to the salesmen and tell them this will be required to get the sale. Make sure you present them with your reasons for proposing this clause they should understand
