Can I get through firewalls with Venti?
Yes. Venti is superior to other solutions in getting to remote PCs behind a firewall (both personal and corporate firewalls). Unlike solutions that require additional pre-configured firewall ports, Venti enables the client to reach out from behind the firewall to a “broker” server via the standard SSL port where the support agent can then connect quickly to provide assistance. The support agent does not require special, complex firewall configurations to help the client. Most importantly, Venti does not require punching new holes in your firewall or your customer’s firewall to receive support. This is a serious security problem for other services and products.
