Can I get help from my MP or Councillor?
YES, your local MP or Councillor may be able to help you make a complaint. You can get their name and address from a library or One Stop Service. Or you can telephone the Council’s Committee Services on 020 8937 1366. Where can I get independent advice? You can telephone: • Brent Community Law Centre Advice Line 020 8451 1122 • Citizens Advice Bureau Call Centre 08450 505250 You can write to: • Willesden Citizens Advice Bureau, 270 High Road, London NW10 2EY Where to send your complaint about us If you need more information on making a complaint, or you are not satisfied with a complaint response you have received, you can contact Complaints & Disrepair Team Brent Housing Partnership Chancel House Neasden Lane London NW10 2UF • Tel: 020 8937 2323 • Fax: 020 8937 2624 • Email: customer.service@bhphousing.co.uk Download You can download in full the how to complain about Brent Housing Partnership leaflet as a portable document format (pdf). • Our complaints leaflet (.pdf, 556Kb) You may n
