Can I get a refund or replacement for lost, stolen or expired PINs and unauthorised use ?
Prepaid Calling Card PINs are non-refundable. No refund or replacement is provided for lost, stolen or expired PINs or any unauthorized use. For inaccurate billing or missing minutes on your card, please contact the phone card issuing company directly. Their customer service number can be found on our phone card web page or the calling instructions sent to you via email.