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Can I get a refund or replacement for lost/stolen/expired PIN numbers/unauthorised use?

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Can I get a refund or replacement for lost/stolen/expired PIN numbers/unauthorised use?

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Prepaid Calling Cards PINs are non-refundable. No refund or replacement is provided for lost, stolen or expired PINs or for unauthorized use. For inaccurate billing or missing minutes on your card, you need to contact the phone card issuing company directly for a faster solution. Their customer service number can be found either in our phone card web page or the calling instruction we sent you via email.

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