Can I Exchange Pandora Jewelry Purchased From PandoraUSA?
If you believe that an exchange is necessary, please contact us immediately. In the following situations, items may be exchanged within 30 days of purchase (refunds and credits are not available):   a. Incorrect bracelet size. HOWEVER: Please determine the correct bracelet size prior to placing an order, by   first reading the how to measure section on our Web site.   b. Damaged items. If an item is damaged when you receive it, please notifiy us immediately. We will provide   instructions for returning the item and receiving a replacement. All other exchange requests will be evaluated individually and will require a $5.00 shipping and re-stocking fee if approved. 5.