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Can I disable access from my SecureKEY in case it is lost?

April 26, 2017Case disable Lost securekey

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Can I disable access from my SecureKEY in case it is lost?

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Yes, if you are an I’m InTouch Premium user and have access to the List of Computers page: • Login to your Premium account at www.imintouch.com • Check the box next to the computer your SecureKEY is associated with that you want to block access to and click the Physical Authentication link • Under the SecureKEY Physical Authentication setting select “Block access from all SecureKEYs” If you are an I’m InTouch Standard user or do not have access to the List of Computers screen : • From your computer with I’m InTouch installed, double-click the green satellite in your system tray and go to the User Information tab.