Can I create mailboxes that just give information (e.g., hours of operation or directions)?
Each mailbox has an option for blocking callers from leaving voicemail messages. With this option turned on, callers listen to the outgoing message placed on a mailbox. Afterwards, the caller will have the ability to return to the auto attendant to make another selection. • Can I have calls forwarded to me only between certain hours? You can schedule different forwarding patterns to occur based on day and time spans. For periods in which you dont have forwarding set, callers would be sent directly to voicemail. • If I set up multiple menu options or extensions to route to the same number(s), would I be able to tell which menu option or extension the call came in on? We offer a unique feature called “incoming call identifier” to pre-screen the menu option or extension a caller selected. When you pick up the call, you will first hear a voice from our system letting you know which menu option or extension was chosen. You can then decide whether to accept the call, send the caller to voice
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