Can I create a Web site account if I am an existing BarCharts customer?
Yes, go to Self Service and select “Are you a registered customer but without a Web login? Click here.”. A new window will open asking for your customer number and email address. Your customer number must be the customer number is your account number show on your BarCharts invoice and your email address must the email address BarCharts has on record for you. If you enter either a customer number that is not on file or and email address that does not match the email address on file for the account number entered the following message is displayed “The account could not be created, either because your user credentials did not match, or because you already have an account.”.