Can I contact my local Blue Cross and Blue Shield office to check status of my claim or to question benefits?
Your local Blue Cross and Blue Shield plan will not be able to assist you. The Blue Cross and Blue Shield Customer Service Center for Georgia-Pacific employees is thoroughly trained on your plan’s benefits and will be able to assist you with questions regarding the processing of your claims. To ensure you receive an expedient and accurate response to any questions you may have regarding your claims or benefits, please contact (866) 474-6776. You can also check the status of your claims online at Blue Access® for Members.
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