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Can I change the polling rate that Web Jetadmin uses to determine when to issue alerts?

April 26, 2017Alerts determine ISSUE jetadmin polling rate uses web

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Can I change the polling rate that Web Jetadmin uses to determine when to issue alerts?

1 Answer

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10 Posted

Some alerts require polling to process since traps do not exist for the events or a custom threshold is desired to trigger the alert. Alerts polling rates can be adjusted by navigating to Tools > Options > Device Management > Alerts > Polling Rate where two settings are available: • Default alert rate: used when no device communications exist for X hours (default is 24 hours). • Mission critical devices: used for devices with Critical Alerts settings; polls every X minutes (default is 5 minutes).